Mobility damages:
minimizing impact,
restoring mobility

Mobility is the essence of our lives.

For individuals, mobility means the freedom to reach the destination you want or need to be. For many companies, vehicles are the most important assets contributing to their financial continuity. 

CED Group is a market leader in Mobility expertise. With unique specialists, transparent processes, and smart technology, we offer instant clarity to you and your customers in case of damage or Mobility limitations. With only one goal in mind: to restore mobility as fast as possible.

We have in-house experts for every aspect of mobility

CED Group has all the in-house expertise needed to evaluate damage to anything that drives or moves, ranging from scooters to cars, and from company assets to heavy equipment. Our acknowledged and registered Mobility experts have very specialized knowledge and are trained in regards to the latest technological innovations. Whether the damage concerns high-tech electric cars, heavy equipment or campers & caravans, our experts have the necessary experience. Thus, we always have a specialist available for your customers to carefully determine the cause, scope, and circumstances of a Mobility damage.

Our experts approach your customers with empathy, understanding that mobility is of great value! Because the journey needs to be continued, company assets need to get back in operation, and the carefree holiday feeling needs to return. Within the framework of your assignment, they conduct their investigation thoroughly and carefully, and they are attentive to unusual circumstances. When needed they provide technical assessments into the cause of the damage, for example, through low impact investigation in case of collision, or with a read-out of the car keys. Additionally, our forensic experts contribute tactical and technical insights. Finally, our experts draw up a clear report to inform you about the circumstances, scope, and repair if possible.

Minimising the delay when possible

Our experts are knowledgeable about all aspects of daily transport: electric bikes, scooters, motorbikes, fossil-fuel cars, hybrid or electric and even self-driving cars, or old-timers. 

They are always aware of the latest technological developments. Often, they signal trends, for example when it comes to car fires or theft, and share them with you. So that you can take appropriate measures. Their drive is to keep the mobility delay as short as possible for your customers.

High-volume Mobility damages can be efficiently automated by your own claim handlers or by us via our CED Connect platform. Even when it comes to scooters, shared cars, company assets, etc.

Restoring the feeling of freedom as fast as possible

An electric bike, car, caravan, camper, or leisure craft – all these forms of mobility give your customer a feeling of freedom and offer them the possibility to relax. So when it gets damaged or defective, many different interests are at play. Our experts will do everything to give that carefree feeling back to your customer as fast as possible.

We have in-house experts for every aspect of mobility

CED Group has all the in-house expertise needed to evaluate damage to anything that drives or moves, ranging from scooters to cars, and from company assets to heavy equipment. Our acknowledged and registered Mobility experts have very specialized knowledge and are trained in regards to the latest technological innovations. Whether the damage concerns high-tech electric cars, heavy equipment or campers & caravans, our experts have the necessary experience. Thus, we always have a specialist available for your customers to carefully determine the cause, scope, and circumstances of a Mobility damage.

 

Our experts approach your customers with empathy, understanding that mobility is of great value! Because the journey needs to be continued, company assets need to get back in operation, and the carefree holiday feeling needs to return. Within the framework of your assignment, they conduct their investigation thoroughly and carefully, and they are attentive to unusual circumstances. When needed they provide technical assessments into the cause of the damage, for example, through low impact investigation in case of collision, or with a read-out of the car keys. Additionally, our forensic experts contribute tactical and technical insights. Finally, our experts draw up a clear report to inform you about the circumstances, scope, and repair if possible.

Minimising the delay when possible

Our experts are knowledgeable about all aspects of daily transport: electric bikes, scooters, motorbikes, fossil-fuel cars, hybrid or electric and even self-driving cars, or old-timers. 

They are always aware of the latest technological developments. Often, they signal trends, for example when it comes to car fires or theft, and share them with you. So that you can take appropriate measures. Their drive is to keep the mobility delay as short as possible for your customers.

High-volume Mobility damages can be efficiently automated by your own claim handlers or by us via our CED Connect platform. Even when it comes to scooters, shared cars, company assets, etc.

Optimally maintaining company interests

Whether it’s tractors, trailers, lorries, touring cars, forklift trucks or mobile cranes. All these heavy goods vehicles (HGV) have one thing in common: potential damage comes with high costs and can have far-reaching consequences for the business operations of your customer. Therefore, our Mobility experts are quick to get to the location. They always strive to minimize the financial consequences of the damage for your customers and to get the company assets back in operation.

Do you have complex damage due to great financial interests, complex liability, or its international character? Our specialized Mobility experts are ready to help.

In case of Mobility damages,
it is not uncommon to have multiple nationalities involved.

CBC is specialist in handling cross borders and Green Card damages.

We offer a clear process of expertise in 4 steps

CED Group wants to exceed the expectations of both you and your customers by quickly providing insight and clarity about the damage and its consequences. That is why we have a clear process of expertise in four steps.

1
The claim is reported to CED Group.
2
The loss adjuster conducts a preliminary investigation and becomes acquainted with the parties involved.
3
The loss adjuster visits the location of damage (online if possible), and reviews and assesses the damages. Assessments include the extent and circumstances or cause, but also the costs of recovery or replacement. Where needed, an additional investigation is conducted on one of these aspects.
4
After careful communication with all parties, the loss adjuster reports the findings clearly and transparently to the insurer, including recommendations for recovery or replacement.

The reports of our Mobility experts are known for their thoroughness, clarity, and matter-of-factness. Our loss adjusters are regularly called upon as expert witnesses during (legal) processes.

Optimising customer experience with advanced technology

The experts of CED Group apply their expertise in different ways, for example, by visiting in person or remotely For this, we use safe and smart technology, equally thorough but more efficient, economical, and sustainable. With remote expertise, the damage assessment takes place via an encrypted video connection with your customer’s mobile device. That benefits the speed of the process. The CED Vehicle Inspection Service (VIS) is a unique, digital form of vehicle inspection, with smart software, an app, and where needed, support from a CED expert. This is a fast and cost-efficient solution for lease companies, car sharing platforms, and other fleet managers that deal with frequent driver rotation.

We offer Roadside Assistance in case of emergency throughout Europe.

Curious what we can mean for your customers?

We ensure that your customer’s mobility remains intact

Regardless of the vehicle or vessel – we want to help your customers back on their way. In case of regular damage, but also when it comes to emergency roadside assistance due to breakdown or accident. We offer the best solutions, anytime and anyplace, thanks to the largest network of salvage companies, repair companies and replacement transport providers. Additionally, our Mobility experts have access to a close-knit network of specialised garages and companies that can help your customer immediately with (sustainable) repair of damage. This way we ensure that your customer quickly goes back to being mobile, whether it is personal, for business, or even on holiday.

Fact-based decisions through valuations and inspections

What can limit mobility? How can a holiday go wrong? Or when will a company suffer financial damages?

CED Group is an industry leader in valuations and risk inspections. 

With our wide network of suitably trained appraisers and inspectors for Mobility, we can help you and your customers with fact-based decisions through valuations and (risk) inspections. 

The appraisers and inspectors of CED Group guarantee an objective, careful and reliable valuation and valorisation. 

Also, for example, for expensive yachts, unique old-timers, or a state-of-the-art camper, with up-to-date and very specialised knowledge, they inspect the technical state of maintenance to evaluate the value of the object. Or they look at the technical state in relation to the intended usage (‘is this yacht truly seaworthy?’). Or they calculate what potential damage repair might cost. 

They draw up an extensive and clear report with their findings. Based on this report, you and your customers can confidently take substantiated decisions.

Curious about our sustainable Repair solutions for Mobility
and our commitment to your sustainable objectives?