Loss adjustment
and investigation

Some losses require extra diligence. CED always has a professional available who can determine the cause, scope and circumstances.

Our services

Automotive loss adjustment

For many people their car is essential to their daily lives; our automotive damage services therefore focus on restoring the mobility that everyone needs as soon as possible using advanced systems and the best experts.

Loss adjustment of leisure activities

Whether on a camping weekend, a longer holiday at home or abroad, or perhaps exploring the Dutch waterways by boat or touring with a caravan or camper van – all these activities allow us to relax and enjoy a sense of freedom. However, should that caravan, camper van or leisure craft be damaged, our specialists can quickly restore your customers’ holiday mood.

Heavy duty equipment

Heavy-duty vehicles are valuable and of great importance for the continuity and even the survival of a business. So if they sustain damage, this can have a major impact on business operations. Our loss adjusters are therefore quickly on site when claims are extensive or complex, and they will do their utmost to restore the value of these important business assets.

Fraud investigation Mobility

Insurance fraud costs money – a great deal of money! More and more insurers are discovering how much they can save through CED’s fraud detection and investigation; tackling fraud effectively creates value for everyone.

When mobility is compromised

Some claims call for extra precision. In every field, CED has the in-house expertise to ascertain the cause, extent and circumstances of damage in every aspect of mobility: from damage to a vintage or modern car, camper van, caravan or boat, to bodywork damage. Our experts are well-informed in their respective fields and work skillfully and with empathy. They acknowledge that some possessions have a special significance to their owners – and as such, they are invaluable. An additional investigation is required sometimes. This is where our forensic experts come in: they seek out tactical and technical evidence that can provide irrefutable clarity even if the damage investigations extend far beyond national borders.

Automotive loss adjustment

CED Connect allows us to handle the majority of automotive damage claims almost fully automatically following a single call. When claims are complex or particularly large, or if the damage involves vintage cars or other special vehicles, one of our automotive loss adjusters will travel to the location to assess the damage. Customer satisfaction will increase even further because we can also refer your customers to a top-quality, accredited repair centre to ensure they will be back on the road as quickly as possible; and customers really do appreciate this.

Loss adjustment of leisure activities

When the damage is complex or very extensive, one of our loss adjusters will travel to the location for an assessment, but increasingly, through smart use of technology, the damage can also be assessed remotely. Where necessary, we can refer your customers to a top-quality repair centre, enabling them to resume their holiday as soon as possible; customers appreciate this immensely.
Heavy-duty vehicles’ is a broad term, covering everything from tractors and trailers to containers, lorries, coaches, fork-lift trucks and mobile cranes. And yet all these vehicles have one thing in common: any damage involves high costs and has far-reaching consequences for business operations. That is why our loss adjusters’ aim is to get businesses operational again as quickly as possible.

Heavy duty equipment

Fraud investigation Mobility

Detecting insurance fraud starts with a keen sense of fraud awareness: our loss adjusters are trained in this; they can identify and report dubious claims. If they see anything suspicious, the claim is investigated more closely. Using proven interviewing and investigation techniques, state-of the-art technology and detection skills in both the physical and the digital world, our investigators get right to the bottom of suspicious cases.

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Our services